Frequently Asked Questions
Q.What will we need to provide?
A.We supply everything except water hoes for water inflatables. Other than that you’ll need a reliable power source. A standard home power outlet is fine.
Q.When do we pay?
A.You pay the delivery person when we deliver (with cash or a check). For select businesses, churches, and schools we accept some credit cards (for an additional fee) or checks can be mailed in.
Q.What time is delivery?
A.We can deliver anytime the morning of your event. We’ll ask you for your preferred delivery when booking and try to get as close to that time as possible.
Q.What time is pick up?
A.We can pick up anytime that afternoon or night. Pick up must be before dark so that our delivery guys still have light to pick up. If you need to keep the inflatable after dark just let us know and we’ll do our best to accommodate.
Q.Do you offer overnight, two day, or weekend rentals?
A.Yes we do! Contact us for more details and options.
Q.How flat does my yard need to be?
A.Depending on the height of the inflatable, we can make most yards work. The larger the inflatable the flatter the surface needs to be. Let us know when booking and we can make sure all safety requirements can be met.
Q.What happens if it rains or there is bad weather?
A.We do not charge a deposit so you’ll not be charged anything if the weather cancels your event. Although there is no charge to cancel before we deliver, there will be no refund after we delivery your inflatable. Rain isn’t a problem for water inflatables but dry inflatables cannot be used during rain. ANY TIME THE WIND REACHES 15 MPH THE INFLATABLE MUST BE DEFLATED. We reserve the right to cancel any event at any time for the reason of safety to participants or our inflatables.
Q.Do you offer discounts?
A.Yes! Churches, Schools, and Military discounts start at 10% off. We also run free giveaways and discounts on our Facebook Page.
Q.Do you charge for delivery?
A.Free delivery is included for any total of $125 and above. Our prices include taxes, delivery, set up, and pick up within 20 miles of our warehouse at 4051 Hwy 72 Killen, AL 35645. If farther, there will be a small delivery fee.
Q.What all is included in our prices?
A.Free delivery is included for any total of $125 and above. Our prices include taxes, delivery, set up, and pick up within 20 miles of our warehouse at 4051 Hwy 72 Killen, AL 35645. If farther, there will be a small delivery fee.